View Patient Responses and Electronic Fulfillment

The Healthwise EMR Module supports optional electronic delivery of health content via Healthwise Communicate. This secure e-fulfillment destination gives your organization a convenient way to deliver education prescribed by clinicians. Healthwise Communicate tracks whether patients are reading the education and completing the tools. This allows clinicians to view individual patient responses and progress in the EMR Module Patient Response tab.

Prerequisites

The following conditions must be met in order to enable electronic fulfillment of materials via Healthwise Communicate :

• Your application key (obtained from Healthwise) must have the View Patient Response and Electronic Fulfillment features enabled. This must be done at the time the key is assigned; this feature cannot be added retroactively to an existing key. If you have an existing application key from Healthwise, and would like to enable electronic fulfillment of materials via Healthwise Communicate, you must obtain a new application key.
• The EMR Module application must be configured for 'send enabled'. Your Healthwise client services representative can assist with this.
• A patient name, date of birth, and unique patient identifier must be passed from the initiating application (e.g. electronic health record) when the EMR Module is launched. The unique patient identifier must be persistent between sessions to enable clinicians to view an accurate record of patient interaction with the content (Patient Response)
• You must have access to the patient's email address. This can be passed on the launch query string or entered by the clinician user at the time of fulfillment.

The current key has neither view patient responses or electronic fulfillment enabled.

Passing Necessary Patient information on Launch Request

At a minimum, in order to support electronic fulfillment of materials via Healthwise Communicate, the application requires <strong>last name, date of birth,</strong> and a <strong>patient identifier</strong> to be passed in on the launch request. The last name and date of birth are the credentials the patient will use to log into the Healthwise Communicate health message center in order to view his or her prescribed content. The patient identifier is used by the Healthwise Communicate health message center to display the content prescribed for a specific patient.

Attribute name	Attribute value	Comments
patientPerson.name.family	Jones	Patient last name
patientPerson.birthTime.value.v	20061201	Patient date of birth
recordTarget.patientRole.id	5434566	Patient identifier

Full URL : /launch/index?patientPerson.name.family=Jones&patientPerson.birthTime.value.v=20061201&recordTarget.patientRole.id=5434566&hw.key=(application key)

If the patient's email address is passed in on the launch request the application will populate the email address at the time of fulfillment. The email address must be URL-escaped and must include the 'mailto:' prefix.

Attribute name	Attribute value	Comments
patientPerson.name.family	Jones	Patient last name
patientPerson.birthTime.value.v	20061201	Patient date of birth
recordTarget.patientRole.id	5434566	Patient identifier
patientPerson.telecom.v	mailto:bobjones@somehost.com	Patient email address

Full URL : /launch/index?patientPerson.name.family=Jones&patientPerson.birthTime.value.v=20061201&recordTarget.patientRole.id=5434566&patientPerson.telecom.v=mailto%3abobjones%40somehost.com&hw.key=(application key)

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